PrivacyPolicy
We explain what personal data we process, for what purposes, on what legal basis, and what rights you have in relation to it.
We value your privacy. In this policy we explain what personal data we process, for what purposes, on what legal basis, and what rights you have in relation to it.
1. Controller
The controller that determines the purposes and means of processing your personal data is:
INTERFASE s. r. o.
Doležalova 3424/15C, 821 04 Bratislava
IČO: 57 075 891
DIČ: 2122563806
IČ DPH: SK2122563806
E-mail: [email protected]
We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Act No. 18/2018 Coll. on personal data protection. We have not appointed a Data Protection Officer (DPO); for any matters concerning data protection, please contact us at the e-mail above.
2. What data we process and why
The scope of the data we process depends on how you communicate with us and which services you use. Below we list each purpose together with its legal basis and retention period.
Contact form and e-mail communication
- Data
- Name, e-mail address, message content and any data you provide as part of your enquiry.
- Purpose
- Handling your enquiry, answering questions and preparing a non-binding quote.
- Legal basis
- Legitimate interest in responding to your enquiry, or taking steps prior to entering into a contract at your request (Art. 6(1)(f) and (b) GDPR).
- Retention
- Until the enquiry is resolved, then max. 3 years if no contractual relationship arises.
Newsletter subscription
- Data
- E-mail address.
- Purpose
- Sending news, articles and information about our services.
- Legal basis
- Your consent (Art. 6(1)(a) GDPR), which you may withdraw at any time.
- Retention
- Until consent is withdrawn or you unsubscribe.
Contract performance and invoicing
- Data
- Client identification and billing details, contact persons, and data needed to deliver the service.
- Purpose
- Concluding and performing the contract, invoicing and bookkeeping.
- Legal basis
- Performance of a contract and legal obligation (Art. 6(1)(b) and (c) GDPR).
- Retention
- For the duration of the contract and thereafter for the period required by tax and accounting regulations (typically 10 years).
Website operation, cookies and analytics
- Data
- IP address, device and browser type, website usage information and cookie identifiers.
- Purpose
- Ensuring the website's functionality and security, measuring traffic and improving content.
- Legal basis
- Legitimate interest for essential cookies and your consent for analytics and marketing cookies (Art. 6(1)(f) and (a) GDPR).
- Retention
- Depending on the cookie type — from the session duration up to several months; until consent is withdrawn.
Providing your data is voluntary. However, without the data necessary for communication or contract performance we may not be able to provide the requested service.
4. Who we share data with
We do not sell your personal data. We share it only with trusted partners (processors) who process it on our behalf under a contract and strictly to the extent necessary:
- hosting and cloud infrastructure providers,
- e-mail and communication service providers,
- traffic measurement and analytics tools,
- accounting, tax and legal service providers,
- public authorities where required by law.
5. Transfers to third countries
Some of our service providers (e.g. cloud and analytics tools) may process data outside the European Economic Area. In such cases we ensure an adequate level of protection through a European Commission adequacy decision or standard contractual clauses approved by the European Commission.
6. How long we keep data
We keep personal data only for as long as necessary to achieve the purpose for which it was collected, or for the period required by law (in particular accounting and tax rules). Specific periods are stated with each purpose above. After these periods expire, we securely delete or anonymise the data.
7. Your rights
In connection with the processing of personal data you have the following rights:
- Right of access — to obtain confirmation of whether we process your data and a copy of it.
- Right to rectification — to correct inaccurate or complete incomplete data.
- Right to erasure — to request deletion of your data (the “right to be forgotten”).
- Right to restriction of processing.
- Right to portability — to receive your data in a structured, machine-readable format.
- Right to object to processing based on legitimate interest.
- Right to withdraw consent — at any time, without affecting the lawfulness of processing before withdrawal.
You can exercise your rights by e-mail at [email protected] or via our contact form. We will respond without undue delay, at the latest within one month.
8. Right to lodge a complaint with the supervisory authority
If you believe that your rights have been infringed by the processing of your data, you have the right to lodge a complaint with the supervisory authority:
Office for Personal Data Protection of the Slovak Republic
9. Security of personal data
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction or misuse — including encrypted transmission (HTTPS), access-rights management, regular updates and backups. Access to the data is limited to authorised persons bound by confidentiality.
10. Changes to this policy
We may update this policy from time to time to reflect current legislation and the scope of our services. The current version is always available on this page, together with the date of the last update stated above.
11. Contact
For any question regarding the processing and protection of your personal data, you can reach us at [email protected] or via our contact page.